First Utility First Broadband

Averages 11Mb download speed

No activation fee
Add Evening and Weekend Calls for an extra £3 per month, or Anytime Calls for an extra £7 a month!

Go to site Or sign up by phone
0800 093 2384
Speed Usage Contract Setup 1st Year Cost

£18.99 per month

truly unlimited 18
Free £228


  • No setup costs
    No activation, equipment or delivery charges

  • Averages 11Mb download speed
    Averages 1Mb upload speed
    Your provider should give speed estimates before you sign up
    Average Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

  • £227.88 first year cost

  • Truly unlimited download/upload allowance

  • Minimum contract 18 months
    You should be informed of any mid-contract price rises and then given 30 days to optionally leave your contract without penalty

  • Telephone line must be switched to First Utility, line rental included in the monthly cost

  • Only pay for the calls you use

  • N-Rated Wireless Router

Only pay for the calls you use Call Plan

A connection fee of 16p applies to all non-inclusive calls. There is a service charge for numbers beginning with 084, 087, 09 and 118 set by the organisation you are calling.

Period Local Calls Other Customers National Calls 0845 Calls 0870 Calls Freephone Calls
Standard rates 10p/minute 10p/minute 10p/minute 12p/minute 12p/minute Free

About First Utility

  • Free UK-based customer service
  • Truly unlimited broadband
  • Fibre broadband available, average speeds of 35Mb and 63Mb
  • Range of call packages
  • No upfront charges

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Reasons to choose First Utility Broadband

  • UK-based customer services - get support from a guaranteed UK call centre using an online chat service
  • Unlimited broadband as standard - All packages come with unlimited usage allowances
  • Fibre package available - average speeds of 35Mb and 63Mb available in enabled areas
  • Phone service included - choose between a range of inclusive call packages including an international calling option
  • Competitive pricing - First Utility's standard broadband offering is among the cheapest on the market
  • Possible savings for First Utility energy customers - you might get a cheaper deal if you're already with First Utility
  • No end of contract price rises - unlike other providers First Utility won't increase the price when your contract ends

Possible downsides

  • No standalone broadband - Line rental has to be taken from First Utility
  • No short contracts - the only contract option is 18 months
  • No frills service - the service comes with few extras, and there's no option to add a TV bundle

First Utility details last checked on 2019-02-13