EE Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for EE.

Recent Customer Ratings for EE

  • Satisfaction
    3.1 stars
  • Customer Service
    3.4 stars
  • Speed
    2.7 stars
  • Reliability
    2.9 stars

Based on 3058 customer ratings since 2018-03-22 (Show all time ratings)

Visit EE   Read our EE buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

1404 Customer Reviews for EE

  • Showing page 6 of 36, skip to page 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Reviewer Location Reviewing Date Ratings
I live in an area where high speed broadband is not available. I opted to use EE 4G broadband with an external antenna. Speed is good at around 20mbs (compared to 2mbs on landline. The biggest issue is that broadband is capped at between 50 and 200 gb depending on which package you purchase. I have 200gb which lasts 3 weeks leaving us without any internet for one week each month. we are not particularly heavy users although my three children do watch TV online. Customer service are great, they have on 2 occasions refreshed the broadband mid month but they cant keep doing that. I'm tied in to an 18 month contract which I regret taking out. The landline was slow but at least it was always available.
  • Satisfaction
    3 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    1 star
South Wales EE  
Would not waste your time with EE they are a joke seriously when it comes to Mobile Phones no problems at all I have a contact with them never had any issues with Mobile, I took out WIFI with them as I thought I could have Mobile + WIFI all in one bill nice and convenient and it was the worst thing I ever done. When I enquired over the phone about the WIFI I told her the WIFI will be used for gaming with a Playstation 4 (Older Version) and watching/streaming Netflix etc she promised me I would not have any issues connecting to my Console so I took it out had issues straight after it went live my router was downstairs and could not even connect my phone to my WIFI from one floor up! They told be to buy a WIFI booster £25 and they would take it off my bill I reluctantly said ok bought it and that still did not work! I said I would like to cancel the contract as I was promised services and they were not delivered then 3 weeks later I receive a bill for £300 rung them up and complained there was nothing they could do as "the debt was sold to a collection agency" well jokes on them when I said I will pay a £1 a week/ Dont waste your time with EE they know about phones and not much else.
EE  
Less than 2mb broadband download.... is not broadband and is not acceptable. But EE think it is just fine and charge for it. Their "Customer Service" people are so immune to criticism that they just cannot care less. So....absolutely dreadful Broadband combined with Non-existent customer care and mid contract price increases = the Worst Broadband Provider in the UK. DO NOT TOUCH WITH A BARGE POLE!!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Warrington, Cheshire EE  
One star may be too high for the service we have received. I have racked up phone bills for calling their support from my mobile when their services are down (frequently). We were offered an upgrade and the sales team kept saying our charges would go down - I asked her the catch and it turns out it included paying more than 50% of the annual cost upfront. Can't ever get hold of them (48 minutes on hold last night, only to be cut off by the operator when I finally got through). Overpriced, the service often doesn't work, and no notification when they put our charge up. I took over the contract when a former housemate moved out having not paid rent or bills for some time - EE even made it difficult for me to ring up and pay the money we owed them! Now 2 years on, they are still unable to put me as the main account holder, answer my questions or use my email address or tell me what the one on our account is. Basically, they are rude, unhelpful, and take no responsibility for the 'service' they provide.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London EE  
Wow!! I'm bowled over by the consist bad service I'm receiving, apart from the awful customer service (I am constantly promised agents will ring me back and they never do) I have had 4 engineers out to fix my Internet the 5th is on Tuesday. I am hoping that the supposed "customer care team" will finally resolve the issue,I've had money knocked off my Internet, phone and tablet and I'm still annoyed lol. What is the point in selling a service that clearly doesn't work?
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    3 stars
  • Reliability
    1 star
Redcar EE  
Had EE fibre broadband since March 15, was a nightmare getting connected and being past from pillar to post when speaking with customer services.
It was finally connected and it's soooo slow! Constantly cuts you off, you can't seem to have more than 1 person online at once or it just leaves you at a stand still. Not easy with a 13 year old who loves gaming!
We persevered this long and have now decided to change suppliers..
Can get much better service and connection elsewhere for the same price of not cheaper.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Fife EE  
It has been nearly 3 weeks since activation. I am still experiencing internet drop-outs every day. I am unable to watch a movie on my PS4 (streaming) without it buffering at least 10 times!
The customer service is DIRE! Technical support is ALL based in India (or somewhere similar), 90% of the things they say will do.....they dont! They seem incapable of making sufficient notes about your call, and as I mentioned, do not action stuff they say they will e.g. a few times the agent has said they will credit my account with a free month, but subsequent phone calls revealed that the free month was NOT applied! despite (the 2nd time)my asking her to double check the credit had been applied.
Also, despite 4 calls about getting the eeTV (my reason for going to EE), they went back on their marketing blurb (eetv available to folks taking out broadband of at least 9.95 per month), and after TWO months i finally got bullied into changing my 31.70per month sub to 35.70 in order to get eeTV! I am locked into an 18mo contract.... :(
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
Devon EE  
I've been with broadband for three weeks and have had bad connectivity and speed. However, the customer service has been great. EE have done everything they can to sort the problems out. They have responded very quickly to any calls I've made and engineers have been sent out the next day. The line was checked twice and no faults found so they are now sending out a new router AND they are reimbursing me for loss of service. Although there have been issues with my broadband, the customer service makes up for that. I previously had my broadband with Virgin Media - not only did it cost a fortune but the connectivity was also poor at times and their customer service not very good at all. I am therefore happy with EE overall and would recommend them to others.
  • Satisfaction
    3 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    2 stars
Nottingham EE  
worst broadband service ever, would advise everyone stay clear of this useless service, a hot spot from 3g internet on ur phone would be more reliable then their wireless service
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London EE  
Michael in Tyneside North call centre was absolutely fantastic today.
EE have been superb since we changed over to them.
Highly recommended
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Bracknell EE  
My review is a positive one.
I left BT due to their increase in prices for the package I had. EE were offering £1 a month for unlimited broadband and if I paid my line rental in advance I would receive a discount. Including delivery for the Brightbox I have paid £183 for a years line rental and broadband. EE also paid my BT cancellation charge. The deal also included a £120 Amazon voucher which I have received.
I contacted customer services to check that my number would be ex directory and withheld when I made calls, my call was answered immediately and dealt with promptly.
I signed up in October, the Bright box arrived within days and I was connected on the day EE informed me I would be. Set up was easy and I was connected straight away. The speed is fine and hasn't dropped out at all.
Perhaps I'm one of the lucky ones as everything is going well and I cant knock EE.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Monmouth EE  
Be warned.
I had to break my contract after halfway of a 12 month term, as there was no way I could take it with me for a house move as was having 3months away. They quite happily charged me £200.00 and were really horrible when I tried to argue it. So if they want my future custom, I wouldn't touch them with a barge pole.
They could have offered to give me a 3 month postponement but No....they were adamant.
Do not expect good customer service as far as the contract for broadband and home phone is concerned.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
North Notts EE  
By far the worst company I have ever dealt with. Customer service is criminal, and they have cost me enormous amounts. Avoid at all costs.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    1 star
edinburgh EE  
I had EE broadband for 18 months before requesting them to do a home move. After moving into our new property we had problem after problem! There was a problem with the line, with our broadband box, technical faults, problems with the line again. Cut to 5 weeks after our move and internet STILL wasn't activated. Not only that but we were threatened with being charged for an engineer to come out and see what the problem was.

I can't emphasise this enough - do NOT go with EE Broadband. Awful service. By contrast we got so fed up and cancelled our account despite having 3 months worth of credit at this point. Virgin Media had the box with us and the line active in 48 hours AND gave us a couple of weeks free service as a thank you for switching.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London EE  
DONT GO WITH EE!! Period! Their technical support-which you will need - are totally clueless-I figured out how to fix my own internet problem while on line to them as they ?consulted manuals on what to do.They told me my laptop was faulty- absolute rubbish! They might as well say "to repair your broadband you need to go away and eat baked beans on toast!"Total numpties. I went for this contract for the free £100 amazon gift voucher which is coincidentally(?) now due for pay out- now my broadband is awful-I cant use it- and obviously want to go elsewhere-but I will lose my £100 voucher if I do. My advice - Steer cleer of EE.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
UK EE  
EE Broadband is absolutely shocking! Internet is so slow, it becomes 'limited' so often that it's better just using 3g or 4g which is way quicker and reliable. Everytime someone calls, the internet disappears which is not good considering my work is based on using the computers.. Absolutely disgusting and waste of money..
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
EE  
Can't really find any words of praise for EE, have been with them since 2012, and following the BT takeover of EE the broadband has been absolute rubbish, countless calls to India invariably were full of empty promises to sort it out, the number of engineers that have been booked to come and test the line, some showed up some didn't, those that did turn up kept telling me the issue was at the BT Exchange and they would escalate the report to the tech team in BT, but nothing ever happens, just carry on with drop outs daily and line speeds that are utterly dismal. The EE Executive Team are now dealing with the complaint, and quite frankly they seem to be struggling, booking and engineer to get the exchange line card replaced has been cancelled with no notice today after staying in specially as requested for the 5 hour AM slot. Best to steer clear of EE if you are thinking of being conned by their overly rated advertising.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London EE  
EE broadband is slow & customer service is non-existent. We've had our BT phone line damaged by building work to the property next door. EE are reliant on BT Open Reach engineers turning up on an agreed date to fix the problem. As a result, we've had no broadband since Jan 20 and it's now Feb 4 because the engineers have failed to turn up. I've clocked up over £40's worth of calls to EE's 08 numbers but no closer to resolving the situation. Olaf Swantee needs to get his house in order. The Indian call centre is appalling and the arrangement with BT Openreach is broken. We had a similar problem last year and in fact it has got worse. Stay away from EE products!
Acton EE  
Don't go near this company, worst customer service, like to pass the blame to BT.

You need deep pockets to get basic internet/landline with these guys, the last 10 weeks after paying for service or no service they've cost me at least £125+

Everything stopped working in March 2017 after numerous calls far to many to recall, many hours being put on hold false promises of call backs, accusations from call centre staff its user error.

Eventually BT engineers sent for, apprentice arrived, nothing he could do apart to call for more experienced engineer, who caused much amusement walking up and down road for 4 hours followed by spraying square on pavement and writing BT followed by buggering off for 10 days.

Road crew then appear and dig hole of Calcutta, then inform they've dug wrong area up and have to fill in and get new planning permission to dig new hole (now mid May).

Approx week later reappear and dig up in exact same spot, mention water has damaged line, before you can blink hole filled in and like Houdini disappeared without checking line.

Telephone now reconnected with lovely crackle, internet running like the good old days of dial up, cannot stream any films - which have been paying for all along.

Lucy from EE has now been allocated case and constantly rings and likes to apologize - a lot! Told her really not happy on numerous times and 2 months has now passed. Speeds tests take place, really lose will to live, now told BT have capped the line and we are potentially liable to pay £187 for another engineer to come out, I pointed out to her that we would not pay a penny and would get the omnibusman involved.

Booked day off from work as assured by Lucy would arrived between 1 & 6pm, late afternoon call from BT unable to make it. Following day another apprentice rocks up who informs no need for him to make house call as EE have full access to uncap line from there side.

Now its the 1st June, Lucy has just rung to find out where we are at. Explained to her we now have speed to stream films but if on internet and phone rings it throws you off. Lucy feels this is OK and has now closed the case.

I enquired about compensation and have been offered £22.25, are they for real I've been made to sign up for wireless dongle and was assured once resolved account would be cancelled and full reimbursement for last couple of months.

I explained to Lucy, this was unacceptable and we would be moving to another provider, her response was 'I don't blame you'

Waste of time, go with any other provider but for gods sake avoid EE at all costs!
Burnley EE  
This is the worst company in the world. i went with ee thinking i was getting away from what i though was the worlds worst company talk talk but as bad as they are ee make them seem perfect. only been with ee for about 3/4 months and had to raise a numver of complaints due to incorrect billing and customer service and moved home and took them with me due to refusing to pay cbf and they have just told me i will not be getting any broadband service untill the 15th of jan due to it being fiber and they can not put me on adsl untill then yet im paying for a service i cant use what a joke can not wait untill they put up the prices so i can leave this scam of a company or hopefully they get shut down first but how unlikely is that? my advise to anyone wanting to join ee is to run as far and as fast away from them they are nothing but theives.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
preston lancashire EE  
This is the worst broadband ever! I stupidly agreed to sign up when I went to get my orange mobile contract upgraded and the sales agent convinced me that if I took out home broadband I would be saving a lot of money. How wrong! The agent said the internet was exactly the same speed wise as talk talk but this was completely untrue. The internet is painfully slow all the time and watching even a short youtube clip is virtually impossible. To top it all off, it's costing costing over a fiver a month more than he said it would and they are refusing to pay the cancellation fee from our old providers which the agent clearly said they would pay! My mobile service is also shocking with the network down on a regular basis. Of course I have tried complaining but every time I call I get put on hold until I give up after about 20 minutes or I get through to someone half way across the world who really doesn't understand what I'm saying. Be warned - STAY AWAY FROM EE!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Birmingham EE  
I have been with EE for nearly two years now after switching from extortionate BT prices and incredibly poor download speeds.

I can honestly say it is the best decision I could have made. My download speeds are triple what they used to be and the price is very reasonable for the package that I have.

I have only ever had to deal with customer service once when my line went dead for a week and the customer service team were a little bit useless in providing information on the matter. But the issue was eventually resolved and credit was added to my account to make up for my lack of access.

That situation was over a year ago now and I have had absolutely no problems since and would highly recommend them to anyone in my area.
  • Satisfaction
    5 stars
  • Customer Service
    3 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Bath EE  
I was overcharged on one of my bills and when I phoned up and it was explained to me it was actually a miss-communication between myself and the engineer. However, the lady at customer service was brilliant, she spoke to her manager, explained the situation and they gave me a full refund on understanding it was the engineer's fault not mine. The issue was resolved quickly and the lady on the phone was brilliant at explaining everything to me. Thank you!
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    5 stars
Bath EE  
Connection dropping. They could not solve since last week. I have not internet connection. I am thinking to move another supplier.
  • Satisfaction
    1 star
  • Customer Service
    4 stars
Thetfod EE  
Was previously only able to achieve 3meg on the copper unlimited broadband, due to our distance from the exchange.

Fibre was launched in our area on the 10th April so we ordered the 40meg fibre basic package on the 13th.
Fibre was activated on the 2nd of May.

New Brigthbox 2 router is brilliant and we get the full 40meg and 10 meg upload speed. Downloaded a game via Steam to test speed at 4.5mbs a second! 4 gig data took 15 mins.

Slightly marked down on their customer service who were very inaccurate about our activation date. To their credit though, they gave us a month free in compensation for the inaccurate activation date information.
Some of the other reviewers on this site don’t seem to understand the limitations that cooper wire has on the speed of you connection from the local exchange and limitations of Wi-Fi technology.

For an accurate speed test connect via Ethernet to the router and run the BT wholesale speed test.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Bristol EE  
Wanted to rate no stars but wouldn't let me . Do not get we broadband . Paying for Fibre for the past year and a half , never had fibre speeds ever they have breached there contract with me , trying to get at least a years refund although I should get the full year and a half and compo for loss of earnings , currently in the process of sorting issue with ombudsman and going to ofcom and also seeking legal advice should I not get my refund . Promised refund and callbacks hasn't been done they tell u all diffrent things to fob u off , they provide u with the worst service ever , and still take your money . They won't even cancel your contract when u ask them to . They even try and charge I for engineers when your broadband doesn't work properly . Avoid at all costs . I will get bk with another review if and when this is all resolved .
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Surrey EE  
ABSOLUTELY FUMING. WARNING to all of you out there who doesn't want to get royally ripped off!!!! EE ARE A TOTAL WASTE OF TIME. received my router a month ago and still NO connection. Have called the customer service team numerous times to be given different answers every time. Absolutely no clue. I've now been told my account is locked because of billing issues!! HAHAHA billing issues? I've paid them in excess of £100 because I paid for the line rental in a bulk payment!! What a mistake that was! Another story they have concocted. Received NO internet signal and I'm still being told to pay! Pay for a service I'm not using! I've had so many different conversations between akhmed, sheena, Raheem it doesn't seem to matter anymore what the problem is, all they're concerned about is how to think of a different excuse!! How do we escalate this? It is SO UNJUST. engineers also been called (had to take a day off- THANKS), turns out the line was never active - ALL THEY WANT IS YOUR MONEY!! Don't be fooled, I certainly was. But then why would I be dubious, Kevin Bacon, the great Hollywood actor, is the face of the company after all. they tell you the line is active (after doing a false line test) and it's 100% not. The engineer had to reconnect the line and told me to take it up further with EE as the line is SO weak I wouldn't receive a good connection anyway. I could go on and on about this but until I get a resolution I am not prepared to sit here and say nothing about this terrible terrible excuse of a service.
Clapham EE  
Just changed from BT because of costs, worst thing I've done. System hasn't worked properly since the beginning, unbelievably poor customer service and poor technical support looking to chancel
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
London EE  
Not reliable very poor service have to call them up daily and still can't get it fixed.When we call them it takes about half hour and 5 transfers to the right team.They always say we will fix it but they don't unreliable.Its better to avoid this company absoulutely a waste of time. Wish there was a 0 star rating can't give them any lower.
EE  
Changed from Sky to EE has to be the worst mistake I made. I have or should I say supposed to have the highest broadband they do was poor at first but gave it a fair shot as I put it down to being new. I haven't even had it a month and I'm hating it. Internet cuts off and is slower than any I have ever tried. Why am I paying for "unlimited" "great speed Internet" which I do not receive.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Scotland EE  
I have had nothing but trouble since I signed up to EE. Within the first week the speed was ridiculously slow and can't go longer than 5 minutes without dropping off! I phoned and spoke to several different people who didn't have a clue what they were on about and after ELEVEN phone calls I threatened to contact trading standards and citiZens advice to see whether I had to pay for a useless service. It was then they suddenly sat up and said they'd send a technician round (although it would be at my expense if it needed any repairing even though the installer guy put a new line and new box in.) The technician who came told me the internet was set to the lowest speed and put it up a bit. It was ok for a few weeks but kept dropping off again. Final straw has come this morning when for the second time in a row they have taken £83 out my bank for a £19 bill. Will be contacting them this morning and informing them I WILL be contacting trading standards this afternoon. AVOID AVOID AVOID!!!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Leeds EE  
Do not sign up to EE broadband it's slow really really slow.I have just cancelled my contract after 8 weeks of calling what felt like every other day trying to get them to sort the speed out, but to no avail. The customer service representatives were nice and tried to help but the actual broadband service is useless.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Stoke on Trent EE  
Can't wait for my contract to end. The broadband speed is truly dreadful. We had no problems with our previous sky but being greedy we were tempted by EE's offers. I would gladly pay double to get a decent speed again.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Sussex EE  
Recently switched to EE to save myself £7.50 a month for 12 months. Was really not worth it. The speed is awful and that's when you can actually access the internet. Save yourself the hassle and don't go anywhere near EE!! Just got to get out of the contract now and go back to my previous supplier!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Totton EE  
Over 3 weeks I've been trying to get them to sort out the broadband. Its fine for about a minute, then the speed drops to nothing and stays like that til you restart the download. They told me they have booked engineers 3 times and they have never turned up. The first 2 times there is no evidence on my file as having booked one - so they were lying. You phone up to cancel and they pass you on to the faults department. Its the faults department that is making me want to leave. Cancelling the direct debit as they are worse than useless
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
Southport EE  
Everything about EE broadband is rubbish
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London EE  
Very poor service. Internet is very slow and quite often cuts out altogether. Customer service can only do a connection test to test if you're connected. Can't move provider as they wont cancel the contract even though half the time we are paying for no service. AVOID AT ALL COSTS. WORST BROADBAND EVER!!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
Portsmouth EE  
Worked out of the box when delivered back in Nov 2014 cant complain about speed as getting 13MBS compared with 1.5MBS before upgrade
Strangely BroadBand username and password settings bore no relation to those on the card in the box...It worked so I left it alone..
Stopped working monday evening and was unable to get through to customer services on Tuesday before travelling to Europe
Back today and spent an 45 mins in an EE shop trying to contact Tech support...No answer again
My son found some info on the net so we logged into the router and changed the Broadband user name and paswword to the ones on the card..Didnt work
Bit of messing around with the username and it finally accepted it with the suffix @fs .....
Can only assume the Router was setup under a default account IE Not mine...EE discovered this and killed it....
This is poor service especially when you cant even talk to someone...
Dont even think about using EE for home Broadband unless you are VERY Technically confident....Im no expert but do this for a living....
  • Satisfaction
    4 stars
  • Speed
    5 stars
  • Reliability
    3 stars
United Kingdom EE  
This service is an absolute joke!
been with this company now for a number of years at the same time as BT.
the internet connection is rubbish, download speed crap. internet cuts out at least 5-10 times a day!
every weekend the internet cuts out and the customer service are not very helpful at all.
I would advise anyone who is looking for a new server not to use these!
utter joke of a company!
As i write this the internet has cut out twice already!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
manchester EE  
Swooped from EE to BT in July 2014. Still continued to bill me Complained in November and got refund, billed me again in December . As I had cancelled my DD to make sure no more payments were taken, they couldn't claim the money so now threatened with late payment fee... Let them try!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Cumbria EE  

Loading...

  • 1404 reviews, showing page 6 of 36, skip to page 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Broadband.co.uk