Call Flow Solutions Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Call Flow Solutions.

Recent Customer Ratings for Call Flow Solutions

  • Satisfaction
    3.7 stars
  • Customer Service
    3.7 stars
  • Speed
    3.6 stars
  • Reliability
    3.4 stars

Based on 100 customer ratings since 2016-02-02 (Show all time ratings)

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

5 Customer Reviews for Call Flow Solutions

Reviewer Location Reviewing Date Ratings
Call Flow Solutions provide a good service provided that it is working. If you have a problem they are very poor. I have been with them four years and during that time I have had to call them 4 maybe 5 times. One is always left with the idea that it is your fault and they are less than interested. My broadband speed has recently dropped from 29 megs to 20 megs. Having jumped through all their fault finding hoops, I was offered two solutions, pay for a new router, or sign up for another 18 month contract and get a router free. I wouldn't mind if one could buy a reputable router but Call Flow insist that I use theirs. Roll on another broadband provider expanding into my area of Kent.
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Lympne Call Flow Solutions  
Have been using CallFlow for four months now. The broadband speed they said I could expect was around 56Mb, but I get much better than that (c80Mb down, c20Mb up). I've only had one outage - it lasted a day, but on calling them out of hours, there was a message advising they knew about the problem and were working on it, plus CallFlow texted to keep me informed and were spot on with their prediction as to when the service would be restored. In contrast to that, my best BT speed before moving to CallFlow was 7Mb, I had numerous outages and had to be sent three routers over a two year period, added to which, BT advised faster speeds could not be expected for some time - I'm a happy customer, I can recommend CallFlow.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
New Romney Call Flow Solutions  
This service is fine when it works but unfortunately there have been way too many outages in our area which cause serious disruption to our business.

Customer service is also poor.
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    3 stars
  • Reliability
    2 stars
Cranbrook Call Flow Solutions  
About as bad as it gets. Patchy slow access to the internet and a company which really does not care.
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Ropley Call Flow Solutions  
Have had consistent 30Mbps connection from our supplier (CallFlow Solutions) since August 2014. More than 120 users in our rural village - all very happy.

There are also many people here and in the Romney Marsh area using Vfast wireless broadband and getting 15-20Mbps plus fast upload speeds.

Broadband UK has yet to catch up with the situation on the ground - in late April 2015 the detailed information is completely wrong - saying that people in the village have a connection 96.8% SLOWER than our current result.

If you live in the Hythe area of Kent, you do not have to pay a fortune to BT, Sky or TalkTalk for a 2Mbps connection - Fast Broadband arrived in 2014 and is here now!
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Lympne - CT21 Call Flow Solutions  

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Call Flow Solutions are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Call Flow Solutions.

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