Customer Reviews for Virgin Media National
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Virgin Media National.
- Listing 13 reviews on 2 pages 1
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| Reviewer | Location | Package | Date | Ratings |
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Virgin comes very close to their 10mbs actual speed is 9.15mbs using the speed test therefore I would recommend Virgin media Broadband |
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| Robert Llewellyn | Swansea | 2009-09-06 | ||
Iam getting a very fast up & down speed for my area. overall its not too bad at all |
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| steve | stoke-on-trent staffs | Size M & Phone M | 2010-04-01 | |
I feel I should be provided with more speed (both download & upload) as I am currently getting approx 5mbs however I am paying for 10mbs with the proviso that it will go to 20mbs soon!!! |
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| Guy Brown | Dumbarton | 2009-07-29 | ||
Customer service - rubbish |
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| jo | north yorkshire | 2009-09-04 | ||
Promised upto 13Mbps hardly getting 8-9 Mbps. Add to that frequent connection drops specially in the evenings. Was provided with DLink DSL-2640R g-router which although does the work but no extra features. XL package comes with free week-end calls to other virgin numbers which we never use. |
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| Anshul | EH10 5EN | Size XL | 2012-02-18 | |
Sold 20 mbps broadband. It never is more than 10. |
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| Oliver Marlow | Stoke Newington | 2010-01-06 | ||
Very expensive for the speed I get (30% of contract). There needs to be a more proportioned costing to reflect achievable speed. |
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| Irby42 | Wirral | 2010-06-18 | ||
Had virgin cable broadband for a number of years before recently moving house but wish we hadn't bothered keeping them for the move!! |
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| Angie | Warwickshire | 2009-09-19 | ||
Speed is 5 times slower than advised by the customer service. The waiting time to get the broadband working was in total 7 weeks, the waiting time at the customer service line is about 20 minutes (I do not exaggerate!). |
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| Sarka | London, Canary Wharf | 2009-09-26 | ||
the supplier billing system and service are the worset that i have experienced. |
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| Labied Razzaq | Northamptonshire | 2009-08-05 | ||
- Listing 13 reviews on 2 pages 1
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