Customer Reviews for Virgin Mobile Broadband
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Virgin Mobile Broadband.
| Reviewer | Location | Package | Date | Ratings |
|---|---|---|---|---|
I chose Virgin because they had a reputation for customer satisfaction and I was moving from Orange so it was the same signal. The Dongle didn't work 3kb/s the smirking shop assistant wouldn't help and the £1 a minute number didn't work, customer support don't offer technical help apart from a pointless recorded message. so I decided to use the cooling off period to cancel. They played that joke of constantly transferring me to the wrong department, Eventually I got it cancelled, They fall well below satisfactory but may still be above average for the industry. |
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| Alastair | Glasgow | 3GB (18 month contract) | 2011-03-14 | |
