Customer Reviews for TalkTalk
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TalkTalk.
| Reviewer | Location | Package | Date | Ratings |
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computor connection overall very slow to connect asked them in the past what mb they where providing theyre coment was the max the phone exchange could allow they reckon i was getting 5mb |
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| thomas bowen | 2011-12-08 | |||
Terrible service and customer service. Impossible to communicate with anybody in customer service and tech support. |
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| Craig | 2012-05-21 | |||
When i joined i was told i would get about 7.4Meg,i get between 6 and 7Meg. |
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| gannite | 2010-08-13 | |||
untilrecently i have been getting in excess if 17mpbs at my location this has recently dropped to 6.5 i have checked router computer and all is in order i can see noreason for the dramatic decrease in service i am advised that according toopenreach/bt the exchange which is is only yards away from home has no problems |
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| michael baker | Essentials | 2011-06-04 | ||
I switched to Talk Talk because the package they offered me sounded good, however once activated, I was then told by their support people in India no static IP address was available, (not what the sales person told me!) the broadband speed was also slow and then trying to get my broadband back was only accomplished with lots of help from BT, thanks BT....forget Talk Talk! |
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| G Gross | 2010-09-11 | |||
I have given up on TalkTalk every providing me with Wireless Boradband - Have to call customer services each and every time I log on |
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| M.McSharry | Aberdeen - | 2010-01-25 | ||
Where to start well been with talk talk about a year still waiting to get my broadband to work right.Spoke to hundreds of unintelligble technical service ppl.phoned today and told my local exchange has a maximum bandwidth of 9.5mbps...So why am i charged for 24mb then....oh let me send you another engineer and charge you another £50 er no thanks cant wait for my contract to run out so i can move to another |
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| dan | aston,sheffield | Plus | 2011-06-05 | |
I wish i had never changed from Orange, only went with Talk Talk as i have my phone and line rental with them and have had no issues with this. What a waste of time the Broadband is. I can never stay connected for more than a few minutes. If i try to download anything it seems to take forever and cannot use the broadband as wireless any more due to the amount of disconnects i am having. I am currently connected via the cable with defeats the purpose of having a laptop with WIRELESS broadband. I have contacted tech help numerous times to be told different things each time and still no resolution. I am currently looking for another more reliable supplier due to this. I would not recommend Talk Talk broadband to anyone. |
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| B McGregor | Ayrshire | 2010-05-09 | ||
TalkTalk accidentally cut off our broadband after they updated our contract.They admitted their mistake. Six weeks later,42 different customer service workers, numerous nationalities, all mannerly who promise you the earth. Unfortunately most of it was made up as they were going along . No two people had the same story even though it was on their screens. After 7 weeks of no TalkTalk broadband i'm back with BT.To add insult to injury they are trying to fine me £138.67 for breaking a contract.........Im sorry but as they cut me off [by accident] Did they not break the contract??? I've tried my best to resolve this , spent hours on the phone talking to mis informed third world country call centres, and listening to 'on hold loop music'. Talk Talk should be ashamed of their customer service. Cheap customer service =no service!!!! |
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| G Rae | Ayrshire,Scotland | Essentials | 2011-10-18 | |
rarely get over 0.28meg speed - cannot stream on demand tv or youtube |
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| ukjane1 | Banbury | Essentials | 2011-05-31 | |
