Customer Reviews for TalkTalk
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TalkTalk.
| Reviewer | Location | Package | Date | Ratings |
|---|---|---|---|---|
Some times i can get no broadband at all and when its windy the speed is low. Overall they are ok. |
|
|||
| Louise | Dyer | 2009-07-29 | ||
Switched to talktalk from plusnet and get faster speed and not throttled either. Its cheaper and good customer service. Im a happy chappy |
|
|||
| Anon | Elgin | 2009-07-29 | ||
I have been offered boosts and told i would get them free for 1 month. well they are now on my bill but my broadband speed has now dropped to less than 2 meg. What a con these people do not deserve customers. They should deliver what they promise without the customer having to chase things Up. Prehaps they are thinking of running for goverment as they have the same problems. |
|
|||
| P Wilmot | Birmingham | 2009-07-31 | ||
after a lot of phone calls to Talk Talk and speaking to ever more senior staff I finaly got the speed from 1m if lucky, to 6.5m all the time. It has been like this for a year now. My next door neighbour with same company is still getting around 800k. |
|
|||
| Tony Stoker | wickford | 2009-08-02 | ||
What is promised is not received |
|
|||
| Gerard | Exeter | 2009-08-03 | ||
We are very pleased with phone and broadband we have never had any problems,We connected to broadband when Talk Talk started to give Free Broadband with your phone line package very good value |
|
|||
| E Lawrence | Benfleet | 2009-08-11 | ||
The best speed obtainable with BT was 0.5Mb and that was on their Option 3 tariff. Having swapped to TalkTalk earlier this year I was amazed that I immediately was getting speeds close to 3MB and I have never experienced any loss of service. However, the TalkTalk customer service is laughable, they are simply not capable of resolving any issues, no matter how simple. Nevertheless, providing you are an experienced computer user or know someone who is, then for the speed and reliabilty alone TalkTalk is a good choice. |
|
|||
| K Stone | Yeovil | 2009-08-12 | ||
TalkTalk are liable to change contracts without notice, switching you to a much dearer package. |
|
|||
| Hendrik Haye | Tonyrefail, Wales, UK | 2009-08-19 | ||
I have complained many times about slow b/band and their response was non existent, until i sent e-mail then they still did not have an answer, and wanted me to do all the testing blaming my equipment, but ignoring that I used to get download speeds of 4814kbps and now its 330kbps |
|
|||
| Paul Hamlet | United Kingdom | 2009-08-27 | ||
at the moment service is perfect what more can you ask for. I was wary of changing to talk talk with all the bad reports but I'm glad I did now. |
|
|||
| B Whitfield | Poole, Dorset | 2009-08-30 | ||
