Customer Reviews for Plusnet
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Plusnet.
| Reviewer | Location | Package | Date | Ratings |
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Slow connection at peak times.Speed as measured never ever reaches claimed speed.typicaly 1.5 mbps.No where near 8 mbps ! |
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| Henry Richardson | UK | 2009-07-31 | ||
Paying for up to 8mb getting 2-3mb |
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| David Upton | Sutton Coldfield | 2009-08-02 | ||
Since being with PlusNet my lady wife knows how to reset the router, I will be requesting the MAC code very soon. Never mind their Blurb just think of the Money and the word Throttle, which is what I'd like to do with Plusnet. |
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| Jan Parker | Aughton | 2009-09-02 | ||
Router shows a connection speed of 6MB but download is rarely above 2MB. In the past and with Nildram download speed was over 5MB. |
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| Patrick Sykes | 2010-09-18 | |||
the worst mistake i ever made, 6 weeks of really poor service & call centre that's always putting you on hold. if you think it's too good a deal it probably is. think about the £65 you'll have to pay to get your mac code, expensive mistake which left me unable to afford any broadband service. |
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| darmcgar | S/W cotland | 2011-06-07 | ||
I have been with Plusnet over 10 years and can say they have got gradually worse as they got bigger. |
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| Doglistener | London | 2011-12-28 | ||
Regretfully I am obliged to award PN one star for all aspects of what it laughingly calls service. They deserve negative ratings all the way through. Appalling company with arrogant unhelpful support staff who couldn't give a toss about customer service. Now moving on after months of trying to resolve a problem. Good bye and good riddance to the most vile company I have ever dealt with. |
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| Broken man | Surrey | 2012-03-20 | ||
the most arrogant staff i have ever had to deal with.simply could not wait to hang up! |
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| SB | mnchester | 2012-04-11 | ||
Old fashioned very poor speeds, often reduced to similar to the old dial up speed. Used to be much faster but has slowed down in recent years. |
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| Chris | Trystings Close | 2012-04-14 | ||
Was with Sky Broadband who advised I couldn't have more than 8Mb connection. Checked the BT Exchange who advised I could get upto 15Mb. Looked at Plusnet who advised that I could have 12Mb for £11.99 which has saved me £6 per month and almost doubled my connection speed. At best, I could only average 4-6Mb with Sky. I'd strongly recommend that people check-out Plusnet as they're realy good. |
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| Andy Turner | Sale, Cheshire | Extra | 2010-10-25 | |
