O2 Broadband The Basics
Up to 20Mb download speed
Recommended for light users who generally use their broadband for email and web surfing.
EDITOR'S CHOICE - BEST CUSTOMER SERVICE More Info
| Speed | Usage | Contract | Setup | 1st Year Cost |
|---|---|---|---|---|
|
£8.50 per month (£13.50 for non-O2 mobile customers) |
Go to site Or call 0800 198 1354 |
|||
|
up to 20Mb |
20GB |
12 months |
Free | £102 |
Features
- Up to 20Mb download speed and up to 1.3Mb upload speed
-
£102.00 total first year cost
£192.00 including O2 line rental - Free 24/7 UK based customer support
- No connection charge, (£25.53 for non-O2 mobile customers)
- 10 email addresses
- 20GB download/upload allowance
- 1 Free McAfee Security Software licence
- Inclusive O2 wireless box II
- Inclusive 30 day happiness guarantee
- Optional Static IP Address, £5.11 monthly cost
- Optional Line Rental, £7.50 monthly cost, fee for the use of the telephone line
- Minimum contract 12 months
You are viewing the version of this deal available with a 12 month contract. There is a shorter contract and more expensive setup version of this deal available with a 30 day rolling contract.
This deal is only available within O2 low cost network areas. Customers outside those areas will be offered O2 Broadband Access.*
About O2 Broadband
O2 offer one of the strongest fixed line broadband services on the market. By using advanced ADSL2+ technology they can provide speeds of up to 20Mbps, which is far greater than many other providers.
Although very well priced to start with, if you are an O2 mobile phone customer (Contract or PAYG) then you will receive a £5 discount per month on the standard tariffs.
Customer Reviews
Can not fault O2 in anyshape or form and I disagree with the negative claims being made by other reviewers. Only yesterday there was a possible fault in my area. I was sent a text message to inform me of this as it may of affected my internet connection. And today I was sent an update text informing me that everything was running as it should be. No other ISP I have been with has provided this service. When I have had the need to contact Tech Support whether my call is answered in either Ireland or Scotland the staff are always fully focused, they listen to get the full facts in order to resolve the very (and I mean VERY) minor issues I have had. Where faults have occured that could not of been prevented the following day I have always received a telephone call the following day to see how things are (ie is everything running as it should be or have other issues occured etc.) I would like to point out that yes there has been some issues regarding service but as I have said they have always been very minor. Speed wise can not fault the speeds at all they have always remained consistent and O2 supply the speed they advertise aswell. For me O2 is the number one ISP in the UK and other more larger companies should take note because O2 are putting them to shame.
Eazzie - Uxbridge
O2's strong point, in my experience, is their customer service. I've been lied to by Talktalk and messed around for years by Tiscali; switching to O2 is like returning to sanity after being mentally ill. They're not just sane, they're positively helpful, pleasant and professional. OK speed could be a bit higher - I get around 12Mb approx 1.5 miles from exchange - but service has never been interrupted in nearly 3 years, and I don't get any trouble over usage - and I certainly watch a lot of TV via iPlayer, 4OD etc. My kids are online gamers too, and appreciate the consistent service. I just hope O2 get into fibre soon, I don't want to switch away from the best customer service I've ever had, not just from an ISP, from anything.
John Machin - North London
Great speeds when 1st joined 02.Last 12 months between 34kbps and 3Mb.Nearly always under 2Mb.
Dont download music,movies etc.Dont play games.Paying £14.50 for this.Should have changed months ago about to do so now
Mrs A Hodge - Lancashire
Customer Ratings
- Satisfaction
- Speed
- Reliability
- Customer Service
Based on 8666 customer ratings since 2009-04-02
Visit O2 BroadbandOr call 0800 198 1354
View all deals by this provider
O2 also offer a mobile broadband service, details of which can be found at O2 Mobile Broadband.
All fixed line broadband packages come with: - Free connection - Free O2 Wireless Box wireless router (enhanced version with Pro package) - Free UK Customer service 24/7 (enhanced service with Pro package) - McAfee security - 100 or more free web texts per month - 10 free email addresses - O2 email to mobile (for O2 mobile customers) - 12 month contract
* Listed deals are only available in O2’s LLU network areas, users outside of these regions will be offered the O2 Access deal. This deal is more expensive and limited to up to 8Mbps download speed and 20GB downloads.
O2 PAYG customers now get a discount with O2 Broadband!
The O2 Broadband packages for PAYG are the same as their contract customers (each package having a £5 per month discount for O2 customers).
O2 PAYG customers will automatically get their discount off the O2 Broadband bill when they top up their mobile by a minimum of £10 every 3 months.
If you are a O2 PAYG customer and you don’t top up your phone with a minimum of £10 credit in the 3 months before your O2 broadband monthly bill then you will be charged at the full rate for your broadband that month.
If you are an O2 PAYG customer who has already signed up for O2 broadband then you will automatically receive this new discount.
O2 Broadband details last checked on 2012-01-27
