O2 Broadband
O2 offer one of the strongest phone line broadband services on the market. By using advanced ADSL2+ technology they can provide speeds of up to 18Mbps, which is far greater than many other non-fibre-optic providers.
Although very well priced to start with, if you are an O2 mobile phone customer (Contract or PAYG) then you will receive a £5 discount per month on the standard tariffs.
Why O2?
- Up to 18Mb download speeds and 2.5Mb upload speeds
- Contracts from 30 days
- Some deals allow you to download as much as you want (fair usage policy applies)
- Free connection for O2 mobile customers on 12 month contracts
- Free 24/7 UK based customer support
- 10 email addresses with every account
- Free McAfee Security Software
- Free wireless router will all deals
- Extremely competitive Home Phone plans available with line rental included
- 30 day happiness guarantee
- Optional line rental considerably cheaper than BT available with broadband deals
Customer Reviews
Been with them for quite a few years and, even when problems rarely do occur, the custom service has been very helpful. Reliable, slows during peak times but generally faultless.
Austin - Nth London
O2's strong point, in my experience, is their customer service. I've been lied to by Talktalk and messed around for years by Tiscali; switching to O2 is like returning to sanity after being mentally ill. They're not just sane, they're positively helpful, pleasant and professional. OK speed could be a bit higher - I get around 12Mb approx 1.5 miles from exchange - but service has never been interrupted in nearly 3 years, and I don't get any trouble over usage - and I certainly watch a lot of TV via iPlayer, 4OD etc. My kids are online gamers too, and appreciate the consistent service. I just hope O2 get into fibre soon, I don't want to switch away from the best customer service I've ever had, not just from an ISP, from anything.
John Machin - North London
Great speeds when 1st joined 02.Last 12 months between 34kbps and 3Mb.Nearly always under 2Mb.
Dont download music,movies etc.Dont play games.Paying £14.50 for this.Should have changed months ago about to do so now
Mrs A Hodge - Lancashire
Customer Ratings
- Satisfaction
- Speed
- Reliability
- Customer Service
Based on 9046 customer ratings since 2009-04-02
Awards
Here's a few things worth shouting about
uSwitch Best Broadband and Home Phone 2012
92% of O2 customers surveyed by uSwitch were impressed with both home phone and broadband services.
uSwitch Best Technical Support and Best Customer Service 2012
Customers surveyed by uSwitch were impressed by the 24/7 technical support based in UK contact centres, and more than 80% were impressed with customer services.
uSwitch Best Broadband Provider 2012
O2 were awarded with the title of Best Broadband Provider 2012 by a uSwitch panel, based on their consistent popularity and performance in consumer surveys.
Visit O2 BroadbandOr call 0800 198 1354
Packages from O2 Broadband
| Package | Speed | Usage | Contract | 1st Year Cost | Monthly Cost | |||
|---|---|---|---|---|---|---|---|---|
|
||||||||
|
EDITOR'S CHOICE - BEST CUSTOMER SERVICE O2 Broadband The Basics More Info Telephone exclusive: 12 months less than half price for mobile customers!
|
up to 18Mb |
20GB |
12 months |
£42 |
£3.50 Or sign up by phone |
|||
|
O2 Broadband All Rounder (Existing O2 Mobile Customers) More Info Special offer: 12 months half price!
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£75 |
£6.25 Or sign up by phone |
|||
|
O2 Broadband The Works (Existing O2 Mobile Customers) More Info Special offer: 12 months half price!
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£126 |
£10.50 Or sign up by phone |
|||
|
O2 Broadband The Basics with Home Phone Evening & Weekend More Info
|
up to 18Mb |
20GB |
12 months |
£132 |
£11.00 Or sign up by phone |
|||
|
O2 Broadband The Basics with Home Phone Anytime More Info
|
up to 18Mb |
20GB |
12 months |
£174 |
£14.50 Or sign up by phone |
|||
|
O2 Broadband All Rounder with Home Phone Evening & Weekend More Info
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£180 |
£15.00 Or sign up by phone |
|||
|
O2 Broadband All Rounder (non-O2 Mobile Customers) More Info Special offer: 6 months half price!
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£183 |
£8.75 Or sign up by phone |
|||
|
O2 Broadband All Rounder with Home Phone Anytime More Info
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£222 |
£18.50 Or sign up by phone |
|||
|
O2 Broadband The Works (non-O2 Mobile Customers) More Info Special offer: 6 months half price!
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£260 |
£13.00 Or sign up by phone |
|||
|
O2 Broadband The Works with Home Phone Evening & Weekend More Info
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£300 |
£25.00 Or sign up by phone |
|||
|
O2 Broadband The Works with Home Phone Anytime More Info
|
up to 18Mb |
unlimited restrictions apply |
12 months |
£342 |
£28.50 Or sign up by phone |
|||
Wired Router
Wireless Router
N-rated Wireless Router
Phone Call Plan
Television Service
Line Rental
Mobile Broadband
Mobile Broadband Router
LaptopDetails last checked on 2012-03-02
O2 also offer a mobile broadband service, details of which can be found at O2 Mobile Broadband.
* Listed deals are only available in O2’s LLU network areas, users outside of these regions will be offered the O2 Access deal. This deal is more expensive and limited to up to 8Mbps download speed and 20GB downloads.
To qualify for discount O2 customer prices you must have either an active O2 mobile broadband contact or have topped up your pay as you go credit by at least £10 in the 3 months before your monthly broadband bill.
