Direct Save Telecom
Originally founded in 1999 to offer savings on line rental and phone calls, Direct Save Telecom now also offer a range of broadband products.
The minimum term contract is only 28 days, meaning no long tie ins.
Why Direct Save Telecom?
- Up to 13Mbps dowload speeds
- 28 days minimum contract
- From 20GB to unlimited download allowances, additional usage only 95p per gigabyte
- Free connection
- 24 hour UK based customer support
- Optional wireless routers available at cost of £34.95 plus £6.95 postage
- Phone package with all deals
- £11.95 monthly line rental required for all deals, or pay 18 months up front and save £2 per month
Customer Reviews
I have been with DST since 2007 and have had a very reliable service with just one outage, due to a fire at a London exchange.
My speed was 5.7 meg at its highest and I am now getting a steady 3.4 meg. The lower speeds are more to do with my BT line and exchange than anything to do with DST.
Always a very polite and fast response ro calls.
Iain - N Ireland
DST are best avoided. I signed up in 2007 and was initially pleased with their efforts to improve my broadband speed although they never got it better than about half a meg without the line dropping out constantly, but at least they tried and customer services were reactive. When the line went down completely last winter it took weeks to fix with dreadful service levels in response to the problem and now I'm struggling to get anyone at their end to recognise that the fact that I gave notice to cancel service means that I shouldn't have to pay a charge for cancelling without notice.
Tom - Orpington
I was promised that the "service" would be connected on 20th May 2011. On 27th May 2011 I returned home (I was away for a week) and the line rental was with DST, but the broadband was not working. It seems they botched up and it has been delayed till 2nd June.
Their customer "services" were useless. Calls that they promised to return weren't returned.
Avoid at all cost!
Jonathan Sklan-Willis - Manchester
Customer Ratings
- Satisfaction
- Speed
- Reliability
- Customer Service
Based on 77 customer ratings since 2010-03-30
Packages from Direct Save Telecom
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Wired Router
Wireless Router
N-rated Wireless Router
Phone Call Plan
Television Service
Line Rental
Mobile Broadband
Mobile Broadband Router
LaptopDetails last checked on 2012-04-27
Additional usage available at £5 per 5 gigabytes. Up to 24Mbps speeds only available in areas where BT has installed ADSL2+ technology in the exchange, up to 8Mb speeds will be available elsewhere. Actual speed achieved depends on factors such as cable distance from the telephone exchange.
