Customer Reviews for BT
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for BT.
| Reviewer | Location | Package | Date | Ratings |
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With the introduction of BT Infinity 2, I was given an estimate of 57Mbs download and 20Mbs upload. I am consistently getting 70+Mbs down and 14 - 17.5Mbs up. Very pleased with the sevice. Line profile did vary by 20% in first 3-4 days but has now stabilised at 77Mbs+ |
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| George | Lancaster | Infinity Unlimited Broadband and Evening & Weekend Calls | 2012-05-01 | |
This speed has slipped from 6mbps to less than 2mbps |
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| anthony cattani | spalding | Broadband and Evening & Weekend Calls | 2012-04-19 | |
0.078 Mbps speed test says it all and only five miles from Oxford city centre in a decent sized village! BT are the only provider available and have done nothing to improve the service, yet charge double that of other quality suppliers. 1 Mbps would be adequate, to get less than 10% of that means a simple page like this takes 20 seconds to load. |
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| Lower Farm | Noke | Broadband and Evening & Weekend Calls | 2012-01-07 | |
i pay £28 a month for this crap of mine..!! what a shame, b.t. have let me down big time. iam so annoyed..!! it wont even reach a mere 1 mbps. what a disgrace. pls help. |
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| sandeep | high street north | Broadband and Evening & Weekend Calls | 2011-11-02 | |
I have had a couple of problems with my Broadband |
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| Alan Smith | Newhey - Rochdale | Broadband and Evening & Weekend Calls | 2011-10-18 | |
Far too slow when I am only a mile and a half from Cupar Exchange. BT give little comfort and seem to be able to change the speeds from 0.1 to 1.33 !! |
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| david | cupar, fife | Broadband and Evening & Weekend Calls | 2011-08-21 | |
bt broadband infinity ??? |
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| Tony | Leeds | Infinity Unlimited Broadband and Evening & Weekend Calls | 2011-07-29 | |
BT is terrible! Been on it for years with a up to 8meg package, 10 GB max bandwidth and my local area with bt is 3mps, while my actual speed with bt is 1-300kbps! I've contacted BT on many occasions but they ignore me and tell me it's my fault, my problem... even when I moved house, changed equipment etc - BT sucks! Stuck with a terrible connection, their customer services are the worst and atm the connection drops out A LOT! Worst time was keeping disconnecting and reconnecting constantly for hours - so no connection! My opinion, DON'T USE BT! Unreliable, slow speeds, bad customer service and overall ... bad! |
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| Vampire1408 | East London | Broadband and Evening & Weekend Calls | 2011-07-26 | |
Periodic problems with Broadband speed dropping from over 6Mb/s to 1.5Mb/s. Repeated calls to customer service, and interminable waits in automated telephone sytem, bring promises of corrective action from 'an engineer will call' on 'date and time' to 'fault is at the Exchange and will be corrected in next few days. No improvement has resulted. Fed up with being treated like somebody who does not matter. Equally fed up with BT's general attitude to me as a customer, including the Highway Robbery of demanding extra money for not setting up a Direct Debit with them. And they think, after the fiascos of trying to get some action on Broadband speeds, I would trust them with a free hand to raid my Bank Account!!!! |
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| Jim Lee | Southampton | Broadband and Evening & Weekend Calls | 2011-06-20 | |
Crap! Speeds at one tenth the so called best in our area. The advertising just goes on telling lies and there's always the getout of 'up to ...' |
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| fad | Barnsley | 2011-06-15 | ||
