BT Business Broadband

BT Business Broadband provide a total business broadband service. The major benefit of business broadband are increased levels of support and prioritised network traffic.

Why BT Business?

Up to 16Mb download speeds (or up to 76Mbps for fibre or 100Mbps for leased lines)
Download allowances from 10GB to unlimited
Freephone specialist business support 24/7
10 email addresses with every account
Spam protection
Free wireless router with some deals
Phone bundles available
Static IP addresses available
Free access to BT Openzone wi-fi hotspots
Mobile broadband available with some packages

Customer Reviews

We switched our line supplier but kept the broadband with BT and the speed, which was already slow and unreliable, has dropped significantly.

Ruaux Photography - Bolton

CONS:
1) BT Business Broadband has been very unreliable.
2) When problems occur there is no one to talk to AND when you get through your passed to so many people and each one requiring me to explain the problem repeatedly.
3) BT Screwed up the billing. After repeated calls they did resolve it.
4) Additional charges have been added to account but no explanation. I have given up now.
5) The broadband continually stops working at least once a day for 15 minutes. No explanation is ever given.
6) The Broadband 460 Router is totally rubbish. The signal fluctuates so much I end up using my 3 Mobile Broadband. So forget the WIFI. No wonder its given away free.

PROS:
1) At least you'll eventually get the problem resolved.

S.Amirtanandha - Harrow

We pay top and get very a unreliable service and only rarely contact anyone at BT to report faults. Even after reporting a fault nothing is done. The service has got much worse as more people are added to the line in this area. It is far worse than I could get if I move out of the UK.

John TRipp - Dunira

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