BT Broadband Problem

[welshman1]

Hi Members
can anyone sort out my problem
have BT broadband with hub

if online and the phone rings
i get cut off and a message on the screen says no internet conection this is like a dial up internet

the only way to get it reconected is that i ring my handline number from my mobile
then for some reason the power comes back on everything is then normal

ive had this problem for over 8months

told BT thousand of times about this
all i get is the same old story we have tested your line there's no problem found
why dont they replace and try a new modem this might be at fault

but they rather me speak to their call centre
they are a waste of a time

so at this moment looking for another server
any there any british call centre out there

hope to hear from someone about this
manythanks
WelshMan1

[Andy@Eclipse]

Hi welshman1,

Out of interest what have BT suggested doing to try and resolve the issue?

If your interested, Eclipse Internet - Broadband and Hosting Services for your Business and Home - Eclipse Internet has a UK based call centre. Please feel free to give me a shout if you want to run anything by me.

Andy