Do I need a BT line to get Broadband

Do I need a BT line to get Broadband for anyone?

I have a BT landline which is on their Low User Scheme - on this scheme I can not have their broadband. When I do checks with other suppliers I still can't seem to be able to have their broadband either, it says my line is not compatible.

I have had Orange Broadband before with BT prior to changing from their normal package to LUS so know broadband does work in my area OK.

so....I either need to be on a normal package with BT or find a provider that does not require a BT line (then I would close my BT account as since February they said they in 30 days would change my line from LUS to BT Basic (BT Basic can have broadband) and they have still not done it and I am totally fed up with them.

[Admin]

Hi,

While the old BT Light User scheme did prevent you from using the line for fixed line broadband (aka ADSL), the replacement scheme BT Basic doesn't have this restriction.

I'd recommend phoning BT and requesting you're moved to BT Basic - A simple guide to BT Basic - They should send you an application form.

One word of caution though, the BT Basic scheme prevents you from having ISBN on your line - some people have had troubles with signing up to broadband because of this as the BT assistant they spoke to confused ISBN with ADSL broadband. Be assertive, the BT Basic scheme does allow broadband and other customers have successfully signed up.

I hope this helps!